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LEADSORBIT Sub-processors

To deliver LEADSORBIT's core features, we use trusted third-party vendors ("sub-processors") and, where applicable, platform infrastructure partners. These providers may process limited data only to provide services to LEADSORBIT, under contractual restrictions and security obligations.

1. What is a Sub-processor?

A sub-processor is a third-party vendor that supports LEADSORBIT by providing services such as cloud hosting, analytics, customer support tooling, and communication delivery (SMS/calls/email). Sub-processors are authorized to process data only for providing the LEADSORBIT service.

2. What We Share (Limited + Purpose-Based)

We share only the limited data required to operate the platform, for example:

  • Contact identifiers needed to send messages (e.g., phone number for SMS delivery, email address for email delivery)
  • Message payload metadata for delivery and reliability (as required)
  • Infrastructure and platform logs for performance and security monitoring

We do not sell customer data or contact lists.

3. Platform Infrastructure Partners (As Applicable)

LEADSORBIT may use platform infrastructure/service partners to support core platform functionality, which may include:

  • LeadConnector LLC — Platform infrastructure/services support
  • HighLevel Inc. — Platform infrastructure/services support

These entities may process limited data only to provide platform services and are treated as infrastructure/service providers under contract.

4. Sub-processor Categories (Vendor Names Added As Finalized)

Below are the typical categories of sub-processors used by LEADSORBIT. Vendor names are listed once finalized and may be updated from time to time.

A) Cloud Hosting & Infrastructure

  • Google Cloud Services — Cloud hosting & data storage
  • Amazon Web Services (AWS) — Cloud hosting & data storage

B) Telephony & SMS Delivery

  • Twilio — Phone calls, SMS & communication services

C) Email Delivery

  • Mailgun — Transactional & marketing email delivery

D) Analytics / Monitoring / Error Tracking

  • Pendo — Product analytics
  • ChartMogul — Subscription & revenue analytics
  • People Data Labs — Data enrichment & analytics
  • Mozart Data — Data analytics & reporting

E) Customer Support Tools

  • Freshworks — Customer support, ticketing & communication

F) Payment Processing

  • Stripe — Subscription billing & payment processing
  • Chargebacks911 — Payment dispute & chargeback management

Note: Your actual vendor list may differ depending on your enabled features and region.

5. Updates & Changes

We may update our sub-processors to improve reliability, security, and platform capabilities.
When we make material changes to this list, we will post updates on this page and may provide notice through the platform or website where appropriate.

If your compliance team needs vendor details, contact support@leadsorbit.ai.
For controller/processor terms, see /data-processing.